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Support & Development Agreements


Designed with your business in mind

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Support & Development Agreements


Designed with your business in mind

What We Do Best

We release you from day-to-day IT administration duties, enabling you to focus on running your business. A support agreement ensures your IT systems are running smoothly and effectively, minimising downtime and maintaining PCs (and Macs), servers, networks and systems, both onsite and remotely. Development is also a vital part of what we do, and included in our agreements as part of your support - ensuring your IT is utilised effectively and systems are ready for when your business grows. 

No Last Minute Hacks

We also continuously monitor your systems to remotely identify and fix potential problems before they become time consuming issues. Our client portal is a window into our service desk, which allows you to track your tickets online to see how we are progressing on fixing them for you, as well as automatically sending updates towards a resolution and providing details of all past issues.

And we don’t shy away from discussing pricing – we know that’s a key consideration for you. Our agreements start from £195/month.

> Contact us for more details

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If you'd like to find out more about how we could help your business, fill in your name and phone number and a member of our team will be sure to call you back.

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Advanced Email Management


The single greatest asset to business productivity

Advanced Email Management


The single greatest asset to business productivity

You Have Mail

Advanced Email Management (AEM) from BirchenallHowden gives your organisation complete control over incoming and outgoing email traffic. Email is the single greatest asset to business productivity, whilst also posing the largest security risk.

Whether from infectious viruses or time-wasting incoming Spam, emails need to be carefully scanned before they enter your internal IT systems. Outgoing email is the way your organisation projects itself to the outside world, and therefore also requires very careful attention.

AEM comes in two parts – incoming and outgoing email - configured to suit your requirements.

> Contact us for more details

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Online Backup


Safeguaring the data you use every day

Online Backup


Safeguaring the data you use every day

Your Data Is Priceless

Safeguarding your data assets against theft, accidental loss and natural disasters such as fire and flooding, is an important part of your Disaster Recovery Plan.

Whether you are backing up important databases, valuable client records, financial information, email boxes or all your data and files, BirchenallHowden have the online solutions to do it. Using our remote backup software solution, you are in full control of your data and backups at all time. BirchenallHowden Online Backup gives you the ability to recall and restore files and folders directly from our secure servers.

> Contact us for more details

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Connectivity & Hosting


Keeping your business online

Connectivity & Hosting


Keeping your business online

Stay Connected

Broadband

BirchenallHowden’s Business Broadband Service is designed for business users who want reliability, speed, resilience and flexibility from their business broadband provider.

Prices start from just £29.95 per month, and with our fibre optic products you can obtain speeds of up to 80Mbps download and 20Mbps upload. We only provide broadband to our business customer base, ensuring that the highest performance and response levels are maintained at all times.

Web Hosting

BirchenallHowden Web Hosting is designed for businesses who are looking to streamline their IT services, and want a single supplier solution.

Our package should cover all your website requirements; however custom packages can be quoted on request. Moving your website needs to be done carefully to avoid disruption. Our friendly engineers are ready and waiting to help you through the process. We can also assist with the management of your domain names and DNS.

 

> Contact us for more details

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Virtual Servers & Colocation


Scalable, flexible and reliable

Virtual Servers & Colocation


Scalable, flexible and reliable

Virtual Private Servers

BirchenallHowden’s Virtual Private Servers are partitions of physical servers securely housed in UK data centres. They operate in exactly the same way as a conventional server, but their hardware capabilities can be scaled up or down depending on specific requirements.

Add to this an array of installation, management and consultancy services from BirchenallHowden and you have everything you need to ensure your virtual servers are set up smoothly and stay up reliably.

Server Colocation

We have partnered with South Yorkshire’s premier Tier 3 data centre to offer individual server colocation services in a facility more often used by companies with full or multiple racks. Customers can start with as little as 1U and benefit from 24 / 7 secure monitoring, UPS power protection, fire suppression solutions and high level perimeter fencing, ensuring the security and reliability of critical systems.

We also offer an array of relocation, installation and consultancy services to ensure a smooth setup or transition.

 

> Contact us for more details

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Phone Systems


Keeping you in touch in and out of the office

Phone Systems


Keeping you in touch in and out of the office

Onsite and cloud phone systems

BirchenallHowden provide both onsite and cloud telephony solutions, and are partnered with leading suppliers. Replacing older legacy systems can open up a huge range of new features and save money with less downtime and cheaper call rates. Having a system installed for the first time can increase productivity in a business through the introduction of new features to the workforce.

Please contact us for more details on the benefits of a BirchenallHowden solution over your current system, and the major differences between an Onsite and a Hosted Cloud set up.

Numbers, Lines and Minutes

BirchenallHowden can provide Gold and Platinum numbers and regional numbers for any part of the country (regardless of your location), as well as specialist 0844, 0871, 0800 or 0300 numbers and DDI ranges. In most cases, we can transfer numbers to a new system, or provide call number forwarding to ensure a smooth transition with little to no disruption.

For all services (broadband, phone systems, fax or alarm systems), we can provide the installation and rental of the line that all these services run on. We also offer line term agreements as short as 12 months giving you maximum flexibility.

We can also provide competitive call rates to clients who use our phone systems, and to those who are simply looking to save money on existing services from other suppliers. 

> Contact us for more details

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Installation & Relocation


Up and running in no time

Installation & Relocation


Up and running in no time

A Seamless Setup

The installation of new IT hardware can be a complicated and messy process, and if handled poorly, lead to loss of business through extensive downtime or ongoing issues. Unfortunately, it’s never as simple as just putting it on the desk and turning it on.

BirchenallHowden are very experienced in rolling out every sort of network, from new businesses requiring 5 PCs and a server, to massive network shake-ups of several servers and dozens of computers. We can work around you and your business hours to minimise downtime, and have new systems ready and running for 9am Monday morning.

On the move

Relocating is also a potential minefield of IT issues. We ensure that business critical activities are maintained, and internet, phone and other vital services are in place before the move date.

Wireless or wired, traditional or VoIP, server or non-server based, we will almost certainly have seen it before, installed it before and moved it before. 

> Contact us for more details

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IT Strategy & Consultancy


Keeping an eye on the future

IT Strategy & Consultancy


Keeping an eye on the future

Expert Advice

If you’re looking to plan long term IT goals, or need specific advice, we can help you set your strategy, or manage a major one off project. In fact, it’s one of the things we like doing the most.

This industry moves fast and it takes a team of people just to keep on top of the latest developments. But at BirchenallHowden, IT is our thing, and for us it’s not just our job but our hobby and passion as well. We know what the best products and solutions are now and what’s available just round the corner.

So whether you need help transferring all the tenants in your managed office building to a new connectivity platform, a Virtual IT Manager to work alongside you and be available for client meetings, or simply some advice on the latest operating system, we can help.

 

> Contact us for more details

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PAT Testing


Ensuring you are fully compliant

PAT Testing


Ensuring you are fully compliant

Portable appliance testing 

As fully qualified PAT testers, BirchenallHowden can ensure you are fully compliant and up to date with your industry requirements, for both your IT infrastructure and all your Small Electrical Appliances.

All items are bar coded and labelled, and you will receive a full inventory and report. Our PAT testing package should cover all your requirements, but should you want to talk to us about a particular job or very large requirement then please just get in touch.

> Contact us for more details

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